A-Z Guide

Accessible (ADA) seating is available throughout the stadium on all levels. Guests who require ADA seating, including PSL Owners, should contact the Ticket Office at 410-261-RAVE (7283) to purchase those seats in advance. Seats are offered on a first-come, first-serve basis and ADA seating may not be available on game day. ADA parking is located in Lots B/C and Lot R (located off of the Russell Street Service Drive). ADA parking cannot be purchased in advance and is first come, first-serve. Access to disabled parking spaces is limited to vehicles with state-issued disabled license plates or valid disabled hangtags. In addition, the person to whom the disabled tag was issued must be in the vehicle and will be asked to provide a state MVA disabled registration card, state-issued identification and a valid game ticket. Parking lots will open 4 and a half hours prior to kickoff and tailgating is prohibited. Kits for guests with sensory disabilities are available at stadium guest.

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To make updates on your PSL Owner account, please contact the Ravens Ticket Office. For phone number or email address updates, please contact us via phone at (410) 261-RAVE (7283). For mailing address updates, please submit your request in writing, via email to ravens.ticketoffice@ravens.nfl.net, or by physical mail. The PSL Owner should include the account number in the fax, letter, or email. An email notice must come from the email address listed on the account.

For business accounts, please send the address update on company letterhead, including a signature from the secondary account name, a President or CEO. Send requests to:

Phone number: 410-261-RAVE (7283)

Fax: 410-468-1340

Email: ravens.ticketoffice@ravens.nfl.net

Once your account update has been processed, you will receive an email confirmation.

All gates open 2 hours prior to kickoff. Parking lots will open 4.5 hours prior to kickoff. Due to heightened security measures at the gates, we strongly urge all guests to arrive at the stadium as early as possible to avoid entrance delays, particularly in colder weather. Re-entry into M&T Bank Stadium is not permitted.

If medical items are required (e.g. diaper bags, medical bags, medications, etc.), be sure to have them with you upon entry. Please go through the Family Medical Lanes located at all four main gates: MedStar Health Gate A, Gate B, Gate C, and Southwest Gate D.

All guests entering the stadium are subject to search. Refusal to comply may be grounds to prohibit admission. Guests will not be permitted to enter the stadium if they are visibly intoxicated.

• Service Level: Next to Elevator Banks & Restrooms in Membership clubs, Bud Light Touchdown Club & Service Hall next to MSA offices
• Lower- Level: First Aid locations at Sections 100 and 118
• Club Level: All Club Level elevator lobbies – located at Sections 203, 223, 230, 251
• The Perch (Upper-Level): First Aid locations at Sections 518 and 545
• North Plaza: Located on the 1st Floor of Frank’s RedHot Backstage, next to the Kitchen door. On the 2nd floor of Frank’s RedHot Backstage, next to the fire extinguisher, adjacent to the elevator.
• NE Flock Shop: Located in the hallway by the back door and stairs to the Landing

Fans must be 21 or older to purchase/consume alcoholic beverages at the stadium and parking lots. Proper identification is required to purchase any alcoholic beverage. The Ravens and our concessionaire reserve the right to check proof of legal drinking age. Guests will not be permitted to enter the stadium if they are visibly intoxicated. Drunk and disorderly behavior will result in ejection from the stadium without refund. A maximum of two (2) alcoholic beverages per purchase is permitted, which may be reduced without prior notice. All alcohol sales end at the conclusion of the third (3rd) quarter, but may be discontinued at any time at the discretion of stadium management.

Looking to host an outing for employees or top clients? Wanting to treat family, friends, or yourself to a premium experience? We provide a variety of all inclusive turnkey options to fit your needs. Visit www. baltimoreravens.com/hospitality, call (410) 261 RAVE (7283), or email us at ticket.sales@ravens.nfl.net to learn more!

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All lots at M&T Bank Stadium are sold in advance by permit only. If you do not have a permit, please consider an area garage or surface lot. Look for the Ravens logo at downtown parking locations! There are more than 30,000 spaces in garages and lots North, East, South and West of M&T Bank Stadium. For locations of parking garages, call 410-261-RAVE (7283) or see Directions & Parking.

Park and Ride Bus Transportation

For transit information, call: 410-539-5000 or 1-866-RIDE-MTA or visit https://mta.maryland.gov/

Reserve Ravens Parking In Advance

If you do not have a permit for a stadium lot, purchase parking with ParkMobile or view a map of downtown parking options. 

Purchase Advanced Parking

Ravens Ride

Ravens Ride offers a safe, comfortable and convenient transportation solution with departures from Carney, Jessup, South West & White Marsh Park and Rides as well as Manchester, Westminster and Owings Mills.

The "Ravens Walk" bus will depart 3.5 hours prior to kickoff so you may enjoy Ravens Walk before the game! Reservations are strongly suggested for the "Ravens Walk" bus. For more information on pricing, pickup times, and to find the location nearest you, please visit www.ravensride.net.

Season bus passes are available at discounted rates, and pre-season game transportation is also available. Ravens Ride is available for Baltimore Ravens home games only.

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In order to provide a safer environment for the public and significantly expedite guest entry into NFL stadiums, M&T Bank Stadium follows the NFL Clear Bag Policy. Only the following types of bags are allowed:

• Bags that are clear plastic, vinyl, or PVC and do not exceed 12" x 6" x 12". The bags may be hand-carried or have a shoulder strap. (Officially licensed NFL team logo clear plastic tote bag measuring 12" x 6" x 12" is available through club merchandise outlets).
• One Gallon clear plastic freezer bag (Ziploc bag or similar)
• Small clutch bags/belt bags are allowed but should not exceed 4.5" x 6.5" , with or without a handle or strap. These can be carried separately or within a clear plastic bag.

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Banners are permitted provided they are not commercial, political, offensive, or in poor taste. Banners may not obstruct the view of any fans; cover existing stadium signage including fascia walls/field walls or markings; or present any safety hazard. Banners or flags may not be attached to a pole.

A designated bicycle parking area at M&T Bank Stadium is conveniently located behind the Bud Light Bash tents by Southwest Gate D. The area is marked with a large reflective sign and is monitored by security personnel during Ravens games. Please do not use railings, light poles or trees around M&T Bank Stadium to secure bicycles.

Situated in the former press level, Blackwing guests enjoy the best game-action views in M&T Bank Stadium with the most luxurious accommodations available.

The Bud Light Party Zone is located on the lower-level concourse near Section 134. This bar features Anheuser-Busch products and multiple televisions to watch NFL programming.

The Bud Light Talon is the ultimate pregame gathering spot for Ravens fans. Located in the northwest building of North Plaza, this multi-level venue features two bars, a massive LED video screen, TVs throughout, and a live entertainment stage with music and DJs on select game days.

Open to all ticketed guests one hour before stadium gates open, the Talon is the perfect place to grab a drink, catch the action, and get game-day ready.

Access: Enter through the North Plaza Gate.

Small still photography cameras are permitted in the stadium during Ravens games. Small pocket sized digital cameras with a zoom lens 6 inches or shorter are permitted. Larger 35mm cameras cannot exceed 3 inches in length. Please refrain from using flash photography. Video cameras are strictly prohibited. NFL policy prohibits the video taping of any Ravens game unless written authorization has been obtained from the Baltimore Ravens.

Perfect for birthdays, anniversaries or any special occasion (excluding proposals and company advertising), “Caws for Celebration” allows fans to post a special 8-word message at a Ravens home game. “Caws for Celebration” can now be purchased online for $100 with all proceeds benefitting the Ravens Foundation. All “Caws for Celebration” messages will be displayed on the upper deck corner video boards during halftime.

A confirmation email will be sent out 72 hours prior to the game. For any questions, please email contactus@ravens.nfl.net.

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This field-level space located behind the west end zone offers a new club experience to fans who want to add a premium membership option to their gamedays.

Charging stations for cell phones and similar devices are located around M&T Bank Stadium.

• Lower-Level: Sections 106, 117, 136, 144
• Club Level: Sections 200 and 229
• The Perch (Upper-Level): Sections 500, 516, 526, 535

Children age 2 and under may be held in an adult's lap and are not required to have a ticket to the game.

The Ravens have teamed up with Home Team Captions and Caption Colorado to provide closed captioning for deaf and hard of hearing individuals at all home games. Closed captioning for the public address system is available on the ribbon boards around the seating bowl, as well as in the Ravens' official mobile app. Closed captioning for the Ravens' radio broadcast is also available in the official mobile app.

Captioning is available via personal smartphones or a courtesy handset acquired on gameday. Deaf and hard of hearing guests can enable their personal device at any time by following these easy steps:

For the Ravens' Radio Broadcast:
• Visit www.mobilecap.net
• When prompted, enter your name and event ID 1016.
• The program will start running automatically.
• Please remember to log out after the event.

The courtesy handsets can be acquired on game day at any Guest Services Location (Section 100, 118, 500, or 527), or at the Club Level Concierge Desks (Sections 202, 223, 229, or 250) inside M&T Bank Stadium.

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All tickets will be scanned at entry to the club level. Only guests holding valid club or suite level tickets will be allowed entry. Tickets must be scanned out when exiting the club level to be valid for re-entry.

Ravens fans can expect outstanding quality and value when seeking refreshments. Hospitality Evermore, a nationally recognized leader in stadium concessions, provides an extensive assortment of dining options, ranging from standard stadium fare to local favorites. There are 44 concession stands located on the lower and upper levels and 11 stands on the Club Level. Hospitality Evermore accepts Visa, Master Card, American Express, and Discover.

The Ravens accept Visa, the preferred card of the Baltimore Ravens, and other products including MasterCard and American Express. Whether you're purchasing game tickets, breezing through the concession line or buying that special piece of merchandise, for game day, Visa is the way to go!

Located on the Lower-Level concourse near Section 128, the Cutwater Bar features some of the company's award-winning canned cocktails as well as multiple televisions with NFL programming.

Designated Driver is now Decide to Ride program. Fans of legal drinking age who hold a valid driver's license are eligible to pledge one of the following:

• pledge to become a designated driver
• pledge to not drink alcohol beverages during the game
• pledge to drink responsibly by not driving and utilizing ride share as an alternative

Scan the QR Codes located at any Guest Services Center (Sections 100,118,500,527); Guest Services Booths (Sections 118, 134, 519, 546) or any of the four concierge desks on the Club Level.

Drivers will receive a redeemable coupon for use at the concessions stands. Drivers can redeem the coupon for one free Michelob Ultra Zero non-alcoholic beer or a Coca-Cola fountain soda during the game.

The Devil’s Backbone Bar is located on the lower-level concourse near Section 128. Multiple televisions are available to watch NFL programming.

For driving directions to specific lots at M&T Bank Stadium visit here. If using a navigational app, please include the specific lot in the destination.

The Ravens will eject any person whose behavior is unacceptable or illegal in nature. Game tickets will be de-activated without refund and the offender(s) will be escorted from M&T Bank Stadium. Offenders are subject to possible legal consequences of their actions and PSL Owners will be notified of any incidents with guests holding tickets for their seats. Such incidents will be reviewed in conjunction with past PSL account history and patterns of inappropriate behavior could result in the loss of PSL’s and Season Tickets. See Text for Help for more information on stadium assistance related to unacceptable behavior and PSL Account Incident Review for additional information on the incident review process.

Fans arrested or ejected from the stadium will be prohibited from attending future Ravens games until they have completed an online fan conduct class and they submit a letter of apology to the Ravens regardless of the results of the review process. Unauthorized fans who enter the field surface at any point during the game are considered trespassers and will be arrested.

There are eighteen (18) elevator locations in M&T Bank Stadium. There are two banks of elevators located on both the North and South sides of the stadium for use by suite patrons, holding either suite tickets or guest passes, and disabled persons.

• Lower-Level: Sections 103, 117, 124, 129, 148, 150
• Club Level: Sections 203, 217, 223, 229, 248, 250
• The Perch (Upper-Level): Sections 502, 517, 523, 530, 549, 551

Watch the video below for an overview of M&T Bank Stadium's evacuation procedures and guest safety protocols.

There are ten (10) escalator locations in M&T Bank Stadium, with six (6) locations available for all guests. The four (4) escalators that provide ticket holders with access to the Club Level require a Club Level ticket or Suite ticket for access.

• Lower-Level – All Guests: Sections 117 and 148
• Lower-Level – Club Level or Suite Ticket Holders only: Sections 129 and 145
• Club Level – All Guests: Sections 217 and 245
• Club Level – Club Level or Suite Ticket Holders only: Sections 248 and 250
• The Perch (Upper-Level): Sections 517 and 545

Newly built and renovated Clubs are available for hosting non-gameday events and offer amazing experiences and views of the city. These spaces are available for corporate events, conferences, trade shows, meetings, proms, weddings, and other functions. Please email contact.us@relentlessevents.com for availability and booking.

MedStar Health provides medical services at the five (5) first aid stations located throughout the stadium. First aid services are available beginning two (2) hours prior to kickoff and up to 30 minutes after the conclusion of the game. In the event of a medical emergency, please notify the nearest Ravens personnel. First Aid locations are listed below.

• Lower-Level: Sections 100 and 118
• Club Level: Section 204
• The Perch (Upper-Level): Sections 518 and 545

Please note that the NFL is continuously reviewing its scheduling procedures to ensure exciting and meaningful games are available for viewing by the largest number of fans and so further changes to flexible scheduling could be implemented in the future. Flexible scheduling is in effect during the following windows (the “Flex Scheduling Windows”):

• For Sunday Night Football, it may be used up to twice between Weeks 5-10, and any week during Weeks 11-17;
• For Monday Night Football it may be used any week in Weeks 12-17;
• For Thursday Night Football it may be used up to twice between Weeks 13-17.
• During the Flex Scheduling Windws, the games initially scheduled for Sunday Night Football (on NBC), Monday Night Football (ESPN or ABC), and Thursday Night Football (on Prime Video) are tentatively scheduled and subject to change;
• Only Sunday afternon games (or those listed as TBD) are eligible to be moved to Sunday night, Monday night, or Thursday night, in which case the initially scheduled Sunday, Monday, or Thursday night game would be moved to Sunday afternoon;
• Sunday afternon games may also be moved between 1:00 p.m. and 4:05 p.m. or 4:25 p.m. ET.

Scheduling for Week 18

As in prior seasons, for Week 18, the final weekend of the season, the scheduling of the Saturday, Sunday afternoon, and the Sunday night games is not assigned. The schedule for Week 18 will be announced at the conclusion of Week 17.

Additional Flexible Scheduling Information

• The game that has been tentatively scheduled for Sunday Night Football, Monday Night Football, or Thursday Night Football during the Flex Scheduling Windows will generally be listed at 8:20 p.m. ET, 8:15 p.m. ET, and 8:15 p.m. ET, respectively.
• The majority of games on Sundays will typically be listed at 1:00 p.m. ET during the Flex Scheduling Windows except for games played in Pacific or Mountain time zones, which will be listed at 4:05 or 4:25 p.m. ET.
• For Sunday Night Football in Weeks 513 and for Monday Night Football in Weeks 12-17, the NFL will decide and announce no later than 12 days in advance of the game, which game will be played on Sunday night and which game will be played on Monday night.
• For Sunday Night Football in Weeks 1417, the flexible scheduling decision will generally be made no later than 6 days prior to the game.
• For Thursday Night Football in Weeks 1317, the flexible scheduling decision will generally be made no later than 21 days prior to the game.
• Fans and ticket holders must be aware that NFL games in the Flex Scheduling Windows are subject to change generally at least 12 days in advance (and at least 6 days in advance for Sundays in Weeks 1417) and should plan accordingly.

Stream video directly from your cell phone to the Ravensvision screen with Flock Cam. Look out for the video prompts during the game and have your phones ready!

There are 11 Flock Shops located at M&T Bank Stadium. The daily Flock Shop is located in the MedStar Health Gate A plaza. 

• Lower-Level: Sections 113, 126, and 140.
• Club Level: Sections 202, 224, 229 and 251.
• Upper-Level: Sections 501, 514, 526 and 540. 

For all your Ravens merchandise needs, visit here or contact Fanatics at 410-627-9432.

As we begin a new season at M&T Bank Stadium, we want to remind all parkers of our tailgate parking policies and offer safety tips for your tailgate party.

• Parking permits must be presented at entry digitally with a smartphone or as a PDF. PDF passes must be always displayed in lots.
• All passes will be scanned for authenticity upon entry.
• Parking passes allow entry to the designated lot. Passes must be always displayed in vehicles parked in lots.
• Tents and popup tents are not permitted. Keep driving aisles clear at all times.
• Please do not tie bags to any fence or tree in and around the lot.
• If parkers wish to tailgate in a group, we advise entering the parking facility together so that the group will be parked together. Once in the lot, spaces may not be reserved for late arriving members. Please follow the directions of the parking attendants.
• EarlyBird parking is available along the perimeter only for the first 1 hour in Lots A and B/C and 2 hours in Lots G and H after lots open, or until full. Afterwards, spaces will be assigned to one section at a time. Fire lanes must be always maintained. Be prepared to move if an emergency vehicle needs access.
• Signs, commercial signage and/or commercial markings are not permitted to be displayed on vehicles. Utilizing the parking privilege for commercial purposes is not permitted.
• Unauthorized, portable restroom facilities are strictly prohibited, and use of such facilities will lead to revocation of parking pass privileges.
• Tailgating activities on stadiumcontrolled parking lots must end 30 minutes after the start of the event; after which fans must enter the stadium or otherwise leave the parking lots.
• Drones are not permitted on stadium property including stadium lots.
• Parking passes entitle the holder to one parking space. Adjacent spaces may not be used for grills, chairs, etc., unless additional parking passes are owned for that space.

Step inside Frank’s RedHot Backstage, a high-energy sports bar located directly behind the Bud Light Talon stage. Fans can enjoy 32 TVs, a 60-foot LED video screen, frozen cocktails, game-day food favorites, and more in this two-level social space.

Open to all ticketed guests one hour before stadium gates open, Backstage offers an exciting atmosphere to watch pregame coverage, connect with fellow fans, and fuel up before kickoff.

Pregame Note: The second level is reserved for Bud Light Bash guests before kickoff and opens to all fans once the game begins.

Postgame: Frank’s RedHot Backstage remains open for up to 90 minutes after the game (subject to schedule).

Access: Enter through the North Plaza Gate.

Ravens Gameday Info

Entry gates are MedStar Health Gate A (North), Gate B (East), Southwest Gate C (Southeast), Gate D (Southwest), South Gate (South), Gate A2 (Northwest), Gate E and SeatGeek Gate F (West). Suite entrances are exclusively for use by fans holding suite level tickets. Gates open to the public 2 hours prior to kickoff. Tickets will be scanned using bar code readers upon entry to ensure authenticity.

GEICO has you covered by getting you to the game easier than ever with the new GEICO Gameday Shuttle! The GEICO Gameday Shuttle will be available and complimentary for all Baltimore Ravens home games. For a 1:00 PM kickoff, shuttles will run from 9:30 AM to 1:30 PM.

Pickup Locations for the GEICO Gameday Shuttle will be located at:

• Locust Point (Shotti's Point Charm City)
• Federal Hill (Wayward/Liv's Tavern)
• Pigtown (circulating through the areas by tailgates)

Drop off locations are the following:

• Lot H
• South Gate Entrances
• North Gate Entrances

View Gameday Routes

Two great transportation options are MTA public transit and the Ravens Ride bus service. For light rail service, subway or bus routes call the MTA at 410-539-5000 or 1-866-RIDE-MTA or visit mta.maryland.gov, or www.mta.maryland.gov/pass-store. For more information on obtaining a season long pass and for bus options including a list of locations close to you, please visit https://www.ravensride.net/.

Maryland MTALearn More

Head to Kickoff Classics near Section 505 to quickly shop for prepackaged snacks, ready-to-eat items and an assortment of beverages! After choosing your items, head to the register to complete your transaction. Available items will include hot dogs, nachos, pretzels, popcorn, chips, peanuts, candy, beer and non-alcoholic beverages.

Guest Service Ambassadors assist fans during games with stadium information, lost children, driving directions, first game certificates, special moment buttons, wheelchairs and hearing-impaired devices. Guest Services Locations are listed below.

• Lower-Level: 100 and 118
• Club Level – Concierge Desks: 204, 224, 229, 250
• The Perch (Upper-Level): 500 and 527

Guest Service Kiosk locations are listed below:

• Lower-Level: 100, 118, 134
• Club Level – Concierge Desks: 204, 224, 229, 250
• The Perch (Upper-Level): 500, 519, 527,548

Suite holders can take in the game from two rows of seating directly on the field in the west end zone of M&T Bank Stadium.

Any items found should be delivered immediately to a guest services location, club level concierge desk, or to a stadium team member. To recover lost items once you have left the stadium, please leave a voicemail and submit a lost and found report. There is a voicemail system checked daily for lost and found. The phone number is (410) 230- 8505. Please submit a lost and found report and provide as much detail as possible. If your item is found, a representative will contact you. Items will be held for 90 days.

Submit Report

All guests are encouraged to visit a Guest Services Center with their children to obtain an ID wristband. The child's name, wristband number, and seat location is registered in a confidential log book. Any child who is lost would then be escorted to a Guest Services Center and quickly returned to his/her respective seat location.

Depending on the needs of the guest, this service is available to all, regardless of age.

The Ravens mascot, Poe, Ravens Cheerleaders and Baltimore’s Marching Ravens are available to make appearances at special events! If you’d like to book any Ravens entertainment option for your next party or event, please visit here.  

Located near Gate B and open to all guests with a game ticket 1 hour before gates open. Miller Lite Gatehouse typically remains open 90 minutes after the game.

*Subject to schedule

Tickets for Ravens games are digital and can be presented using a smartphone. We encourage fans to access their mobile tickets well in advance of the game using the Ravens app. If you are having trouble accessing your tickets on your mobile device, please call us at 410-261-RAVE (7283) or go to windows 1 or 2 at the main ticket office on the Northwest corner of the stadium by SeatGeek Gate F. Guests can also see one of our Ticket Resolution staff members at the MedStar Health Gate A, Gates B, C or D on gameday.

Mobile Ticket Guide

Wheelchairs, motorized wheelchairs and scooters are permitted inside M&T Bank Stadium. Guests may check mobility devices at any Guest Services Location or Club Level Concierge desk. A limited number of wheelchairs are also available at Guest Services. These wheelchairs are intended for transport only and not for utilization during the event. For the safety of all guests, segways and hoverboards are not permitted inside M&T Bank Stadium. Guest Services Locations are listed below.

• Lower-Level: Sections 100 and 118
• Club Level – Concierge Desks: Sections 204, 224, 229, 250
• The Perch (Upper-Level): Sections 500 and 527

Our Multipurpose Guest Service locations can be used for nursing mothers and/or guests with disabilities who might need to escape the elements during the game. These spaces are stocked with sensory items such as headphones, toys, etc., allowing a comfortable, quiet, private area for those that need it.

• Lower-Level: Sections 100 and 118
• Club Level: Section 219
• The Perch (Upper-Level): Sections 503 and 529

For personal accounts, changes can only be made if legally your name has changed due to marriage or divorce. For these changes, proof of documentation may be required.

For company accounts wanting to update the secondary contact information, request must be submitted in writing to the Ravens Ticket Office by the primary account holder of record. This can be submitted via email (ravens.ticketoffice@ravens.nfl.net) or via mail. Requests must be made on company letterhead or submitted by the current secondary contact on the account.

The PSL Owner must include their account number. Account holder signature is required if sending via mail. If sent via email, the email must be sent by the account holder’s email address on file.

For any other changes despite marriage, divorce, or changing secondary contact information, a Private PSL transfer will need to be completed. Private Transfers can be completed on the PSL Marketplace. For general information regarding PSL transfers, please visit here.

Kick off your game day early at North Plaza, opening one hour before stadium gates for all guests with a valid game ticket. This vibrant pregame destination is home to the Bud Light Talon, Frank’s RedHot Backstage, NE Flock Shop, Under Armour Landing, and Xfinity FlockYard, plus access to the main concourse between Sections 151 and 102.

Entry Points: North Plaza Gate, Gate A East, and Gate A West

PSL Owners can log in to their SeatGeek Account Manager to make payments towards their invoice(s), access mobile tickets, forward tickets to their guests , donate tickets to charity, buy tickets to an upcoming game, or post tickets for sale on SeatGeek.com.

*Please note that PSL Owners should never share account information, including account number and password, with untrusted sources.

SeatGeek Account Manager

The newly expanded south concourse of The Perch. Open to all guests with a game ticket during the game.

RV, Camper, and Sprinter Van parking is permitted in Lot H and Lot O. However, if guest safety is compromised in the view of the Baltimore City Fire Marshall, these parking procedures for RVs, Campers, and Sprinter Vans may be altered. For oversized parking availability, contact the Ravens Ticket Office at 410-261-RAVE (7283) in advance of gameday.

The following terms and conditions must be adhered to for RV, Camper, and Sprinter Vans parking in Lot H and Lot O:

1. RVs, Campers, and Sprinter Vans must arrive to the lot no later than 3 hours prior to game time or entry to the lot will not be permitted. No refunds will be issued at that point. The Ravens and SP+ are not responsible for finding alternative parking.
2. Guests must possess two (2) parking passes to park an RV, Camper, or Sprinter Van in the designated Oversized Parking area. If a second pass is needed, it can be purchased at the current rate upon entry to the parking lot.
3. The Designated Oversized Parking Area is located on the South perimeter of the lot only. ALL RVs, Campers, and Sprinter Vans must fit entirely within a 9’ x 18’ space. This area does allow for vehicles to hang over onto the sidewalk.

Fans without parking permits can visit here for options to purchase parking with ParkMobile or view a map of downtown parking options.

Standard Parking Plus (SP+) is the parking operator for the Camden Yards Sports Complex and they can be reached by calling 410-347-9330. Parking lots open 4.5 hours prior to kickoff and all lots at M&T Bank Stadium are sold in advance by permit only.

All oversized vehicles including RVs, campers, and sprinter vans can be accommodated. For oversized parking availability, contact the Ravens Ticket Office at 410-261-RAVE (7283) in advance of gameday.

Tailgating rules apply, and all tailgating activities on stadium-controlled parking lots must end 30 minutes after the start of the event; after which fans must enter the stadium or otherwise leave the parking lots.

Directions & Parking

If you are interested in purchasing PSLs and Season Tickets, contact the ticket office at 410-261-RAVE (7283) for more information. Fans looking to buy or sell PSLs can also visit the Ravens PSL Marketplace.

PSL MarketplaceLearn More

New in 2025, our premium clubs redefine gameday at M&T Bank Stadium, blending a vibrant atmosphere with all-inclusive elevated food and beverage and the comfort of an intimate, climate-controlled lounge. Available as a full-season add-on for PSL Owners. The result is a best-in-class experience that rivals the very finest in professional sports.

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Every PSL Owner is eligible to win one of 2,300+ special Ravens prizes and experiences each season! Increase your chances of being selected by renewing your tickets by May 15, paying in full early, using cash or check, making sure your tickets are used each week and committing to purchase playoff tickets. PSL Owners are selected and notified throughout the year. Check out our monthly PSL Rewards e-Newsletter or visit www.baltimoreravens.com/PSLOwnerRewards.

Ravens Ride Park and Ride bus service is the best and easiest ride to all Ravens home games. Offering a safe, comfortable and convenient transportation solution with departures from Carney, Jessup, South West & White Marsh Park and Rides as well as Manchester, Westminster and Owings Mills. Season bus passes are available at discounted rates. Preseason game transportation is available also. Take the early bus so you can enjoy Ravens Walk before the game! Ravens Walk bus departs 3.5 hours before kickoff. Reservations are strongly suggested for the Ravens Walk bus. For more information, pricing and to find the location nearest you, please visit www.ravensride.net. New locations are under consideration based on interest level.

The Ravens daily ticket operation is located in the Southwest area of the stadium, near Gate D. On weekdays, fans can park in Lot D and enter through the Southeast Suite lobby. Please call before arriving as office hours will vary. On Gamedays when the team is at home, the main ticket office is located by SeatGeek Gate F.

Mailing Address:
Baltimore Ravens
M&T Bank Stadium
1101 Russell Street
Baltimore, MD 21230

Phone: 410-261-RAVE
Fax: 410-468-1340
TTY Service for Hearing Impaired: 410-243-9994

M&T Bank Stadium Box Office Hours of Operation: Mon-Fri 9:00 a.m.-5:00 p.m. (available for phone calls on Saturday prior to Sunday home games from 10:00 a.m. - 2:00 p.m.)

Single game Ravens ticket purchases can be purchased online through SeatGeek.com.

Tired of doing all the work to put on the perfect tailgate? If so, leave the food at home and head to RavensWalk, presented by Safeway, for the ultimate tailgate experience for all Ravens Fans. Located on the walkway leading from Oriole Park at Camden Yards to M&T Bank Stadium, in between lots B and C, fans can experience the NFL's premier pre-game experience!

Open four hours before every Ravens home game, fans can enjoy a number of different bars and food trucks, as well as a DJ to make your tailgate activities seamless. Ravens Walk will close one hour before kickoff. 

Learn More

This elevated club experience at field level on the north side offers guests, both with an all-inclusive membership experience and convenient access from the main concourse.

There are 46 restrooms on the upper and lower concourses and 28 on Club Level. Changing stations are available in all restrooms. All restrooms are accessible to fans with disabilities. Family Restroom Locations are listed below.

• Lower-Level: Sections 100, 117, 127
• Club Level: Section 220
• The Perch (Upper-Level): Sections 513, 527, 540, 553

Men’s, Women’s, and Family Restrooms are available on the 1^st and 2^nd floor of Frank’s RedHot Backstage.

M&T Bank Stadium is a cashless venue. Reverse ATM Machines are located on the Lower-Level, Club Level and The Perch (Upper-Level). There is NO surcharge for the card. Cards cannot be reloaded, so please consider putting more on the card than less for the future. The card can be used anywhere VISA is accepted, and funds may be used elsewhere if a balance remains. Reverse ATM Machine locations are listed below.

• Lower-Level: Sections 117 and 146
• Club Level: Section 250
• The Perch (Upper-Level): Sections 502 and 529

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Take your game-day experience to new heights at the Roof Deck, located atop the Miller Lite Gatehouse. Open to all guests with a valid game ticket one hour before stadium gates open, this elevated gathering space offers a unique place to meet up, relax, and take in the pregame atmosphere before heading to your seats.

The Roof Deck remains open for up to 60 minutes after the game (subject to schedule), making it a great spot to continue the excitement and celebrate after the final whistle.

Access: Located on top of the Miller Lite Gatehouse.

Guests using rideshare as a form of transportation for game day can be dropped off on Warner St. to the south, Hanover St. to the East, or Pratt St. to the North. View the ride share diagram located at here.

• North/East– Continue North to W. Pratt St.
• West Continue North to Lombard St.
•  South Horseshoe Casino Valet Pick Up area or head East toward Charles St.

Ride Share

For information on purchasing a luxury suite for the season or a party suite for an individual game at M&T Bank Stadium, please call 410-701-4128.

Only seat cushions which are one piece are allowed. Seat cushions with zippers, pockets or concealable areas will not be allowed into M&T Bank Stadium.

SeatGeek is the official ticketing provider of the Baltimore Ravens. SeatGeek’s mobile-first technology provides fans with a personalized ticketing experience, beginning with the mobile app and Rally technology. This innovative technology will turn your ticket into a personal concierge, helping with directions, detailed “Know Before You Go” information, while providing insight into all the happenings in-and-around M&T Bank Stadium, and more! In conjunction with the new SeatGeek partnership, access control technology at gates will be provided by Fortress.

The safety and security of our guests is our top priority, and the M&T Bank Stadium Security Command Center is where that starts. Space has been added allowing our security team to continue to monitor traffic on streets, manage congestion in parking lots and gates, address guest concerns in seating bowl and concourses and help us communicate better with our team members throughout the stadium. It’s an area that our guests don’t see but plays a critical role for all of us on gameday. As a reminder if you need assistance on gameday, please text our help line at 410-324-6141.

1. Permitted Animals

• Only Service Dogs are permitted within M&T Bank Stadium, in accordance with ADA guidelines.
• Emotional Support Animals are not permitted.

2. Control & Supervision

• Service Dogs must always remain under the control of the individual with a disability.
• Service Dogs may not be handed off to or controlled by another person.

3. Behavior Standards

• Service Dogs must be well-behaved.
• Behaviors such as uncontrolled excitement, barking, lunging, or other disruptive conduct may result in the animal's removal from M&T Bank Stadium.

4. Guest & Seating Considerations

• Service Dogs must not interfere with or disrupt other guests.
• Service Dogs must fit within the guest's purchased seat space and may not occupy additional seats or aisles.
• Owners are not permitted to construct barriers or enclosures to confine the Service Dog within an area.

5. Enforcement

• Ravens and M&T Bank Stadium staff reserve the right to address non-compliance and request removal of any Service Dog that does not meet the requirements of this policy.

All Single Game tickets must be purchased online through our website or through our ticketing partner, SeatGeek. To purchase single game tickets, please visit https://www.baltimoreravens.com/tickets/single-game/. If you need assistance on how to purchase tickets, please give us a call at 410-261-RAVE (7283). However, please note we do not sell single game tickets over the phone. For more information, please click the link below.

View Ticket Information

M&T Bank Stadium is a smoke-free facility. Fans are only allowed to smoke in designated areas outside Gates B, C, & Southwest Gate D after ingress is complete. This policy also applies to e-cigarettes or any alternative smoking product – they are not permitted. Guests who fail to comply with this policy will be ejected from the stadium.

Stadium tours can be booked in advance. For more information on stadium tour offerings, including available dates & times, click the link below.

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Majority rules in seating bowl. This should be followed for fans of both teams

Standing is allowed by both teams for the following

• Big plays – interceptions, 3^rd down stops, sacks, general things that excite fans during games
• Any points scored – touchdown, field goal

All suite level tickets will be scanned upon entry to the suite level and exit. Only guests holding valid tickets will be allowed entry.

Tailgating is a part of the gameday experience at M&T Bank Stadium. Please click below for all tailgating polices to ensure you are having a safe and enjoyable tailgating experience.

For Ravens home games, tailgating rules are as follows:

Lot A – Hot

Lot B/C – Hot

Lot F – No tailgating permitted

Lot G – Hot

Lot H – Hot

Lot K – Cold

Lot L – Cold

Lot N – Hot

Lot NN – Hot

Lot O – Hot

SWH – Cold

For non-Ravens events held at M&T Bank Stadium, tailgating rules vary. For other sporting events (such as Rugby or Soccer matches), tailgating rules for Ravens home games apply. For other non-Ravens events such as concerts, no hot tailgating is permitted – cold tailgating only.

View Policies

The Talon Pub is located on the lower-level concourse near Section 148. SunCruiser, Truly, Twisted Tea and Angry Orchard are featured. The Talon Pub includes multiple televisions to watch pregame NFL programming.

A Text for Help Messaging Service is available to all guests with smartphones at M&T Bank Stadium, which offers a fast and easy method to report any issues or concerns directly to the security staff. It’s a simple and convenient process:

1. Open a blank text message and address the message to 410-324-6141
2. Text messages can be up to 160 characters in length and a subject for the text is not required.
3. For us to best serve you, please be as accurate and specific as possible with seat locations and descriptions of the issue or concern.
4. Once the text message is received by stadium staff, you will receive an immediate confirmation response message stating, “Your message has been received by stadium personnel.”
5. The issue will then be reported to appropriate stadium personnel for follow up. If more information is needed, the operator will respond with additional questions.

You can conveniently donate your tickets to the Ravens local charity through your Ravens Account Manager.

1. Simply log in to your personal account and select “Offers.”
2. Click “Donate to Charity.”
3. Then, forward all donated tickets to the email address listed under the “Donate.”

Please note tickets must be sent at least 3 days prior to the game to allow for proper distribution.

The Ravens Ticket Office does not exchange tickets.

For the safety and enjoyment of our fans, please note that ticket re-sales on or around M&T Bank Stadium and the Camden Yards Sports Complex (including box office and parking areas) are subject to the following:

• Ticket resale at face value or less constitutes solicitation and/or commercial activity, both of which are prohibited by Maryland law on property owned or operated by the Maryland Stadium Authority. Such conduct could result in citation and criminal prosecution.
• Learn more about commercial activity and solicitation on Maryland Stadium Authority properties here.
• Lean more about Ticket Resale Law here.

Purchased a pregame experience package through TickPick? Any questions, please contact TickPick at 845-538-4567 or visit here. Interested in purchasing an experience package through TickPick, please visit their website at: https://lp.tickpick.com/ravens.

For more information on how to transfer your game tickets, please visit here.

PSL transfer paperwork can be securely conducted via the official Ravens PSL Marketplace website. Internally, the Ravens Ticket Office will process approved PSL transfer forms between the end of the season-May 1^st and September 1^st-October 15^th. To learn more and get started, go to baltimoreravens.com/pslmarketplace.

View Ticket Information

An ultra-premium field-level club on the south side of M&T Bank Stadium with unique team viewing access, The Trust will offer a first-class lounge-like atmosphere with all-inclusive food to members throughout gamedays.

Umbrellas are not permitted in the stadium for the safety and sightlines of other fans. Rain gear of choice is a poncho. For more information on prohibited/permitted items see our list above.

Located on top of the NE Flock Shop (inside North Plaza), the Under Armour Landing is reserved pre-game to guests who have purchased a hospitality package for the space (opens 1 hr. prior to gates opening and shuts down 30 minutes prior to kickoff). During the game, it is open to all guests with a game ticket (opens to GA 15 minutes prior to kickoff).

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M&T Bank Stadium now features a state of the art, high density WiFi system that allows fans to quickly connect to the internet. This service, provided by the Ravens & Verizon, is free to all fans. For an enhanced game day experience, be sure to download the Ravens smartphone app from your app store. In addition, the stadium's cellular network supports multiple carriers, including Verizon, AT&T and Sprint.

Will Call windows are located at the main ticket office, on the Northwest corner of the stadium by SeatGeek Gate F. During the football season, please call 410-261-RAVE (7283) to confirm hours. On game day, the windows are open 2 ½ hours prior to kickoff. Photo identification is required for all pickups.

Located next to the Under Armour Landing and NE Flock Shop (inside North Plaza), Xfinity FlockYard is exclusive to guests who purchased hospitality packages for the space. It opens 1 hour prior to gates opening, and pre-game catering breaks down 30 minutes prior to kickoff. Throughout the game, it remains accessible to guests who have cloth wristbands that specify “Xfinity FlockYard Lofts,” up until when North Plaza closes (up to 90 minutes post-game, subject to change game to game).

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